What is a cookie?
A cookie is a small text file that is stored in your web browser that allows EHL or a third party to (1) enable certain functions, (2) provide analytics and (3) store your preferences to speed up your future activities and experiences on the EHL Sites.
Some cookies may store personal information, for example if you click “remember me” when logging. Most cookies however will not collect information that identifies you and will instead collect more general information such as the name of the website from which the cookie has come from, the “lifetime” of the cookie (i.e. how long it will remain on your device) and a value, which usually is a randomly generated number.
What type of cookies does EHL use?
Cookies can either be session or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expire (as set in the cookies themselves) or you delete your cookies.
EHL cookies are generally aimed at performing up to four different functions:
These cookies are essential to make the EHL Sites work correctly, they enable you to move around our websites and use our features. Examples include remembering previous actions (e.g. entered text) when navigating back to a page in the same session. These cookies do not identify you as an individual. If you do not accept these cookies, it may affect the performance of the website, or parts of it.
These cookies help us understand how visitors interact with the EHL Sites by providing information about the areas visited, the time spent on the website, and any issues encountered, such as error messages. This helps us improve the performance of our websites. These cookies do not identify you as an individual. All data is collected and aggregated anonymously.
These cookies allow the EHL Sites to remember the choices you make (such as your username, language or the region you are in) to provide a more personalized online experience. They can also enable visitors to watch videos, play games and engage with social tools, such as blogs, chat rooms and forums. The information these cookies collect may include personally identifiable information that you have disclosed, such as your username or profile picture. We shall always be transparent with you about what information we collect, what we do with it and with whom we share it. If you do not accept these cookies, it may affect the performance and functionality of the website and may restrict access to content on the website.
These cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertising or to limit the number of times you see an advertisement. They also help EHL measure the effectiveness of advertising campaigns on the EHL Sites (or other sites). We may use these cookies to remember websites you have visited. Most types of these cookies track consumers via their IP address so may collect some personal identifiable information.
Most browsers are initially set up to automatically accept cookies but allow you to change these settings to delete existing cookies, block future ones or alert you when they are being sent to your device. Please refer to your browser instructions to that effect. Should you modify the settings, please note, however, that you might not be able to use all the features EHL offers or store your preferences, and that some of EHL pages may not be displayed properly any longer.
Each browser has its own setting in terms of cookie management. In order to enable you to make appropriate choices, please refer to:
- Microsoft Internet Explorer: Options / Do not track option
- Google Chrome: Options / Do not track option
- Safari: Options / Do not track option
- Firefox: Options / Do not track option
- Opera: Options / Do not track option
You shall find information as to this type of cookies and opt out options here.
Other similar technologies
IMS Sites also make use of other tracking technologies including IP addresses, log files and web beacons, which also help us tailor EHL Sites to your personal needs.
An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. We may record IP Addresses for the following purposes:
(i) Troubleshoot technical concerns, (ii) Maintain website safety and security (iii) Better understand how our websites are utilized, and (iv) To better tailor content to your needs depending on the country you are in.
We (or a third party on our behalf) may collect information in the form of logs files that record website activity and gather statistics about a user’s browsing habits. These entries are generated anonymously, and help us gather (among other things) (i) a user’s browser type and operating system, (ii) information about a user’s session (such as the URL they came from, the date and time they visited our website, and which pages they've viewed on our website and for how long), and, (iii) other similar navigational or click-stream data.
Web Beacons (clears GIFs)
We may use web beacons (or clear GIFs) on the EHL Sites. Web beacons (also known as “web bugs”) are small strings of code that provide a method of delivering a graphic image on a web page for the purpose of transferring data back to us. The information collected via web beacons may include information about how a user responds to an email campaign (e.g. the time the email is opened, where does the user link to from the email, etc.). We use web beacon information for a variety of purposes, including, site traffic reporting, unique visitor counts, advertising and email auditing and reporting, and personalization.