The EHL Group offers access to a vast pool of consulting services supporting innovation and excellence in the hospitality industry and education.  With a team of leading subject experts, we develop applicable, innovative solutions that help businesses, institutions, and governments around the world to prepare for future excellence with a commitment to academic rigor, service culture and quality assurance.

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    EHL Hospitality & Service DNA Solutions

    For organizations seeking transformation, our consultants analyze your unique challenges and opportunities to deliver solutions that create tangible value through exceptional service. Whether you aim to transition from a product to a service business model, enhance customer satisfaction, boost sales performance, or elevate brand reputation, we collaborate with your team to achieve these goals.

    Our experts work with you to refine your customer experience strategy and provide comprehensive training programs to ensure successful implementation. We are committed to embedding a robust service culture within your organization, positioning your brand distinctively in the market and setting it apart from the competition.

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    Education Consulting

    For institutions and governments, our consultants provide ready-to-implement Swiss VET (Vocational Educational Training) programs to develop skilled professionals for the hospitality industry. We offer comprehensive curriculum design and faculty training to ensure high-quality education.

    For hospitality schools seeking a quality label and support, we offer a thorough school certification process. This includes guidance on governance, quality assurance, and operational performance to meet EHL's high standards, helping schools enhance their academic quality and business performance.

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    The EHL Group offers access to a vast pool of resources and expertise through different departments in our organization. Each branch has its specialty services, and they are available in customizable formats to suit the needs of our clients and partners worldwide.

    EHL Insight

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